Problems with Upgrades
Data Set Repair and Transfer Processs
October 9, 2009

If an Upgrade Stops Responding...

If during one of the Table or Record updates/fixes, 4HPlus! does not respond after waiting 5-7 minutes, or will not advance to the next step, the following process will be needed

• Regional Offices
  • Follow the next set of steps on this page
• County Offices
  • Request that that Regional Office follow the steps on this page
  • Once notified of the process being completed, follow the last steps on this page [Downloading the Repaired Dataset]

Step 1 - Uploading a Full Set of Data Folder from the Regional Office

• If running, exit out of 4HPlus! and CKV Launcher
• Go into Windows Explorer or My Computer and navigate to the c:\ckv\4hplus folder
• Do a right click on the [COUNTYNAME] folder and choose [Send To] [Compressed (zipped) folder]
• A message box may pop up - if it does, answer [No]

Windows should begin the process of creating a zip file - which will be named [COUNTYNAME.zip].  The ".zip" may or may not be visible, but the icon on the file will actually look like a little folder, but with a zipper on it.

• Then, using your web browser, click here to go to this NetFiles location
  
  
• Click on the [Upload] button

Click on [Browse] Navigate to the [c:\ckv\4hplus] folder and click on the newly created Zip file Click on [Open] Click on [OK] This will begin the uploading process, be patient as your browser transfers the file to NetFiles. Once uploading is complete, the browser window will change, and you should see your file listed in NetFiles Close the Browser window if desired To complete the process, send an e-mail notification to toddmehr@umn.edu that the file is there.

Step 2 - Downloading the Repaired Data Folder

Once notified that the dataset files have been repaired, access on of these two NetFiles locations, depending on your location

• COUNTY Data Download
  
  
• REGIONAL Data Download

Locate and click on the correct file Click on [Open] to "Run" the file (note - these instructions are for Internet Explorer. Firefox utilizes a different process, but the end goal of "opening/running" the file is the same)

You will then see a "verification" message box

• Click on [Run]

• When the Winzip window appears, you should see a default [Unzip Location] of [c:\]

• Accept this default by clicking on [Unzip], which will unzip hundreds of files on your computer

Once the unzip process is done, you should then be able to start up 4HPlus! and see that you have the current version and all upgrade processes will be completed